Privacy Policy

Effective Date: OCTOBER 28, 2024

PT.BROCO MUTIARA ELECTRICAL INDUSTRY are committed to protecting your privacy. This

Data we process through your individual use of the following services, products, and related mobile

applications (collectively, the “Products”):

BROCO SMART HOME Mobile Application

Before you use our Products, please carefully read through this Policy and understand our purposes and

practices of collection, processing of your Personal Data, including how we use, store, share and transfer

Personal Data. In the Policy you will also find ways to execute your rights of access, update, delete or

protect your Personal Data.

When you accept this Policy when you register with your Personal Data, or if you start to use our

Products and does not expressly object to the contents of this Policy, we will consider that you fully

understand and agree with this Policy. If you have any question r regarding this Policy, please do not

hesitate to contact us via:

email：promotion@broco.net

Definition

In this Policy, Personal Data means information generated, collected, recorded and/or stored,

electronically or otherwise, that can be used to identify an individual or reflect the activity of an

individual, either from that information alone, or from that information and other information we have

access to about that individual.

Personal Sensitive Data includes personal biometric information, communication records and contents,

health information, transaction information, and precise location information. When we collect Personal

Sensitive Data from you, we will generate an explicit notification for your consent before we collection

personal sensitive data about you.

Smart Devices refers to those computing devices produced or manufactured by hardware manufacturers,

with human-machine interface and the ability to transmit data that connect wirelessly to a network,

including: smart home appliances, smart wearable devices, smart air cleaning devices, etc.

Apps refers to those mobile applications developed by PT.BROCO MUTIARA ELECTRICAL

INDUSTRY that provide end users remote control to Smart Devices and with the ability to connect to the

supplier IoT Platform.

What Personal Data do we collect

In order to provide our services to you, we will ask you to provide necessary Personal Data that is

required to provide those services. If you do not provide your Personal Data, we may not be able to

provide you with our products or services.

1.Information You Voluntarily Provide Us

 Registered Account Data: When you register an account with us, we may collect your name

and contact details, such as your email address, phone number, user name, and login

credentials. During your interaction with our Products, we may further collect your nickname,

profile picture, country code, language preference or time zone information into your account.Information based on additional functions:

In order to offer you with more convenient and higher-quality Services with optimized user experiences,

we may collect and use certain information if you consent to use additional functions in the App. Please

note, if you do not provide such information, you may continue to use basic Services of the App and

connected Smart Devices, but certain features based on these additional functions may not be available.

These additional functions may include:

1)Additional functions based on location information:

When you enable the location-based functions through permission settings on your mobile device, we

will collect and process your location information to enable these functions, such as pairing with your

Smart Devices. Also, we may collect information about your: a) real-time and precise location, for

instance when you choose to use the automation scenarios for controlling your Smart Devices, or b) non

precise geo-location when you use certain Smart Devices or the Services, such as robot cleaner and

weather service.

Based on your consent, when you enable the geo-fence feature, your location information will be

generated and shared with Google Maps services. Please note that Google has corresponding data

protection measures, which you may refer to Google’s Data Processing and Security Terms for more

details.

You may disable the collection and use of your location information by changing your mobile device

settings ("My - Setting - Privacy Right Setting - Switch on/off Location Information"), upon which we

will cease to collect and use your location information.

2)Additional services based on camera:

You may use the camera to scan the code by turning on the camera permission to pair with a Smart

Device, take video, etc. Please be aware that even if you have agreed to enable the camera permission, we

will only obtain information when you actively use the camera for scanning codes, video recording, etc.

You may opt-out the using of camera permission: "My - Setting - Privacy Right Setting - Switch on/off

Camera".

3)Additional services for accessing and uploading pictures/videos based on photo albums (picture

library/video library):

You can use this function to upload your photos/pictures/videos after turning on the photo album

permission, so as to realize functions such as changing the avatar, reporting device usage problems by

providing photo proofs, etc.. When you use the photos and other functions, we will not recognize this

information; but when you report a device usage problem, we may use the photos/pictures you upload to

locate your problem.

You may opt-out the using of photo album permission: "My - Setting - Privacy Right Setting - Switch

on/off Photo Album".

4)Additional services related to microphone-based service:

You can use the microphone to send voice information after turning on the microphone permission, such

as shooting videos, waking up the voice assistant, etc. For these functions, we will collect your voice

information to recognize your command. Please be aware that even if you have agreed to enable the

microphone permission, we will only obtain voice information through the microphone when you

voluntarily activate the microphone in the App.You may opt-out the using of microphone permission: "My - Setting - Privacy Right Setting - Switch

on/off Microphone".

5)Additional services based on storage permission(Android):

The purpose is to ensure the stable operation of the App by utilizing the storage permission. After you

give or indicate the permission to read/write your mobile device’s storage, we will access pictures, files,

crash log information and other necessary information from your mobile device’s storage to provide you

with functions, such as information publications, or record the crash log information locally.

You may opt-out the using of storage permission: "My - Setting - Privacy Right Setting - Switch on/off

Storage".

6)Additional services based on Notification permission:

The reason why we ask you for the permission is to send you notifications about using the Smart Devices

or Services, especially if you have purchased security services and you require an alert or message so that

you can capture the real-time status.

You may opt-out the using of App notifications: "My - Message Center - Setting - Switch on/off

Notifications".

7) Additional services based on Alert Window permission：

You may choose to bind a camera in the App and require the App to display the real-time image of the

camera in a separate window.

You may opt-out the using of alert window information: "My - Setting - Privacy Right Setting - Switch

on/off Alert Window".

8) Additional services based on Bluetooth permission:

You can enable Bluetooth functions after turning on the permission, including controlling the Smart

Devices, acquiring status of, discovering and configuring Smart Devices. In these functions, we will

communicate with Smart Devices via Bluetooth. Please be aware that even if you have agreed to enable

the Bluetooth permission, we will only use Bluetooth for communication in these scenarios: display

device status on the home page and Smart Device panel; perform device control on the home page and

Smart Device panel; discovering Smart Devices on the home page and the add device page, Smart Device

distribution network.

You may opt-out the using of Bluetooth via "My - Settings - Privacy Setting - Disable/Enable Bluetooth

permission".

9）Additional services based on HomeKit permission (iOS):

You can enable related functions after enabling HomeKit permissions, including discovering Smart

Devices, enabling Smart Device network configuration, controlling Smart Devices, and checking device

status. Among these functions, we will process data with the "Home“ App that comes with the iOS

system through HomeKit. Please be aware that even if you have agreed to enable the HomeKit

permission, we will only use it in these scenarios: on the home page, to discover HomeKit devices,

HomeKit device network configuration; in "Settings - HomeKit" for discovering HomeKit devices,

HomeKit device network configuration.

You may opt-out the using of HomeKit permission via "My - Settings - Privacy Settings-Turn off/on

HomeKit permission".

10）Additional services based on HealthKit (iOS):You can proactively enable related functions after enabling HealthKit permission, including statistics on

weight, height, running, and swimming. In these functions, we will exchange data with the health-related

functionalities that comes with the iOS system through HealthKit. Please be aware that even if you have

agreed to enable HealthKit permission, we will only use them in these scenarios: when you use the

health-related Smart Device, such as body fat scales, bracelets, watch and consent to use the HealthKit,

the data reported by the Smart Device will be transferred to HealthKit.

You may opt-out the using of HealthKit permission via "My - Settings - Privacy Settings - Turn off/on

HealthKit permission".

Please note that if you turn on any permission, you authorize us to collect and use relevant personal

information to provide you with corresponding Services. Once you turn off any permission, we will take

it as canceling the authorization, and we will no longer continue to collect Personal Data based on the

corresponding permissions, and the related functions may be terminated. However, your decision to turn

off the permission will not affect the previous collection and use of information based on your

authorization.

2.Information We Collect Automatically

 Mobile Device Information: When you interact with our Services, in order to provide

and maintain the normal operation of our Services, to improve and optimize our

Services, and to protect your account security as well, we automatically collect mobile

device information, such as mobile device model number, IP address, wireless

connection information, the type and version of the operating system, application

version number, push notification identifier, log files, and mobile network information.

Meanwhile, we will collect your software version number. In order to ensure the

security of the operating environment or to provide services, we will collect information

about the installed mobile applications and other software you use.

 Usage Data: During your interaction with our websites and Services, we automatically

collect usage data relating to visits, clicks, downloads, messages sent/received, and other

usage of our websites and Services.

 Log Information: When you use the App, in order to improve your user experience, the

system and exception log may be uploaded, including your IP address, language

preference setting, operating system version, date or time of access, so that we can

facilitate and accurately identify problems and help you solve them in timely manner.

Please note that we cannot identify a specific individual by using device information or log information

alone. However, if these types of non-personal information, combined with other information, may be used

to identify a specific individual, such information will be treated as Personal Data. Unless we have

obtained your consent or unless otherwise provided by data protection laws and regulations, we will

aggregate or desensitize such information..

3.Smart Devices Related Information:

 Basic Information of Smart Devices: When you connect your Smart Devices with the

Services, we may collect basic information about your Smart Devices such as device name,

device ID, online status, activation time, firmware version, and upgrade information.

 Information collected during the process of connecting to a Smart Device: Based on the

type of Smart Device you need to connect, the basic information collected includes: Wi-Fi

information, device MAC address, etc.  Information Reported by Smart Devices: Depending on the different Smart Devices you

elect to connect with our Products or Services, we may collect different information reported by

your Smart Devices. For example, Please enter information about the smart device report.

Please note that when you actively agree to enter Broco Smart Home application and the application is

connected to the Apple Health(or some other Health related platform, name it?), we will share your

measurement data with Apple Health (including only your BMI, height, weight and body fat% data). The

purpose of sharing data is only to measure and analyze health-related indicators related to you, and it will

never be disclosed to other third parties. You can close at any time by managing the HealthKit settings

page.

Purposes and legal basis for processing Personal Data

The purpose for which we may process information about you are as follows:

 Provide You with Our Services: We process your account data, mobile device

information, usage data, location information, and Smart Device related information to

provide you with the Services that you have requested. The legal basis for this

processing is to perform our contract with you according to user agreement

 Improve Our Services: We process your mobile device information, usage data,

location information and Smart Device related information to ensure the functions and

safety of the Services, to develop and improve the Services, to analyze the efficiency of

our operations and to prevent and trace fraudulent or inappropriate usage. The legal

basis for this processing is to perform our contract with you according to our user

agreement.

 Non-marketing Communication: We process your Personal Data to send you

important information regarding the Services, changes to our terms, conditions, and

policies and/or other administrative information. At the same time, we will also send

you notifications related to the services you have purchased, such as alert services. You

can check the “App Notification” in the App ("Me &rt; Message Center &rt; Setting &rt;

Notification Setting”) to manage these communications. When you decide not to enable

the Notifications function, we will no longer process your information for such purpose.

The legal basis for this processing is to perform our contract with you according to our

user agreement.

 Data Analysis: In order to analyze the usage of the products we provide and improve

your user experience, we will analyze the data you provide us, a) we need to check your

problems when you encounter any malfunctions during the usage of the product, under

such circumstance, you may not able to opt-out because it is highly relate to your

functionalities and quality of using our product and service, and b) analyze data about

how you interface with the product or under particular scenarios so that you can better

enjoy the convenience brought by our Services, under such circumstance, if you do not

agree to data analysis of your data, you can enter the privacy settings of App (“My &rt;

Settings &rt; Privacy Settings &rt; Data Analysis”) to opt-out your selection. The legal basis

for such processing is based on your consent.

 Marketing Communication and Personalization: We may process your account data,

usage data, device information to personalize product design and to provide you with

services tailored for you, such as recommending and displaying information and

advertisements regarding products suited to you, and to invite you to participate in

surveys relating to your use of the Services. If you do not allow us to process your

Personal Data for personalization, you may opt out when you enter the App, or by changing your preferences in “Privacy Settings” (“Me&rt; Settings &rt; Privacy Settings &rt;

Personalization”) in the App. The legal basis for this processing is your consent.

 Legal Compliance. We disclose information if we are legally required to do so, or if we

have a good faith belief that such use is reasonably necessary to:

 comply with a legal obligation, process or request;

 enforce our User Agreement and other agreements, policies, and standards, including

investigation of any potential violation thereof;

 protect the rights, property or safety of us, our users, a third party or the public as required or

permitted by law; or

 detect, prevent or otherwise address security, fraud or technical issues.

If there is any change in the purposes for processing your personal data, we will inform such change to

you via email and/or a prominent notice on our website of such changes of purposes, and choices you

may have regarding your Personal Data.

Who do we Share Personal Data with?

At PT.BROCO MUTIARA ELECTRICAL INDUSTRY, we only share Personal Data in ways that we

tell you about. We may share your Personal Data with the following recipients:

To our third-party service providers who perform certain business-related functions for us, such as

website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services,

customer support service, e-mail delivery services, and other similar services to enable them to provide

services to us.

 To our customers and other business partners who provide you, directly or indirectly,

with your Smart Devices, and/or networks and systems through which you access and

use our websites and Services.

 To subsidiaries or affiliates within our corporate family for purpose of regular business

activities based on our instructions and in compliance with applicable law, this Policy

and other appropriate confidentiality and security measures.

 To an affiliate or other third party in the event of any reorganization, merger, sale, joint

venture, assignment, transfer or other disposition of all or any portion of our business,

assets or stock (including without limitation in connection with any bankruptcy or

similar proceedings). In such an event, you will be notified via email and/or a prominent

notice on our website of any change in ownership, and choices you may have regarding

your Personal Data.

 As we believe in good faith that access to, or use, preservation, or disclosure of the

information is reasonably necessary or appropriate to:

(a)Comply with applicable law, regulation, legal process, or lawful governmental request;

(b)Enforce our User Agreement and other agreements, policies, and standards,

including investigation of any potential violation thereof;

(d)Protect the rights, property or safety of us, our users, a third party or the public as

required or permitted by law; or(e)Perform risk management, screening and checks for unlawful, fraudulent, deceptive

or malicious activities.

Except for the third parties mentioned above, we only disclose your Personal Data to

other third parties with your consent.

International Transfer of Information Collected

PT.BROCO MUTIARA ELECTRICAL INDUSTRY will comply with applicable data localization

requirements in corresponding jurisdictions with respect to storage of data. To facilitate our operation, we

may transfer, store and process your Personal Data in jurisdictions other than where you live. Laws in

these countries may differ from the laws applicable to your country of residence. When we do so, we will

ensure that an adequate level of protection is provided for the information by using one or more of the

following approaches:

 Agreement on the basis of approved EU standard contractual clauses per GDPR Art. 46. For

more information, see https://ec.europa.eu/info/law/law-topic/data-protection/international

dimension-data-protection/standard-contractual-clauses-scc_en.

If you would like further detail on the safeguards we have in place, you can contact us directly as

described in this Privacy Policy.

Your Rights Relating to Your Personal Data

We respect your rights and control over your Personal Data. You may exercise any of the following

rights:

OUR EMAIL : promotion@broco.net

You do not have to pay a fee and we will aim to respond you within 30 days. If you decide to email us, in

your request, please make clear what information you would like to have changed, whether you would

like to have your Personal Data deleted from our database or otherwise let us know what limitations you

would like to put on our use of your Personal Data. Please note that we may ask you to verify your

identity before taking further action on your request, for security purposes.

You may:

 Request access to the Personal Data that we process about you: "My-Setting-Privacy Settings

Personal Data Export";

 Request that we correct inaccurate or incomplete Personal Data about you: 1) Modify your

account number (email address or phone number): "My-Setting-Account and Security-Change

your Account"; 2) Modify the nickname and/or time zone: "My-Personal Information";

 Request deletion of Personal Data about you: "My-Setting-Account and Security-Delete

Account", when you confirm the deletion of your account, your Personal Data will be deleted

accordingly.

 Request restrictions, temporarily or permanently, on our processing of some or all Personal

Data about you: Please send over your request through "My-FAQ & Feedback", or send over

the email request to Confirm email : promotion@broco.net

 Request transfer of Personal Data to you or a third party where we process the data based on

your consent or a contract with you, and where our processing is automated: Please send over

your request through "My-FAQ & Feedback", or send over the email request to Confirm email

: promotion@broco.net Opt-out or object to our use of Personal Data about you where our use is based on your consent

or our legitimate interests.

Withdrawal of consent details: We will exercise your privacy right to withdraw consent through the

following approaches:

1)For privacy permissions acquired through device system settings, your consent can be withdrawn by

changing device permissions, including Confirm: location, camera, photo album (picture library/video

library), microphone, Bluetooth settings, notification settings and other related functions;

2)You may opt-out the non-marketing communication through “Me &rt; Message Center &rt; Notification

Settings” to manage your selection;

3)You may opt-out the data analysis features through “Me &rt; Settings &rt; Privacy Settings”;

4)You may opt-out the Personalization feature through “Me &rt; Settings &rt; Privacy Settings &rt;

Personalization”;

5)Unbind the Smart Device through the App, and the information related to the Smart Device will not be

collected;

6)By using product with the "Try Now" mode, and not enable certain location setting for particular smart

scene, we will not collect any Personal Data about you;

7)If you previously agreed to associate App account with a third-party service, such as a health platform,

please unbind it on the third-party platform.

When you withdraw your consent or authorization, we may not be able to continue to provide you with

certain products or services correspondingly. However, your withdrawal of your consent or authorization

will not affect the processing of personal information based on your consent before the withdrawal.

About Deletion of the Account: You can find the Delete function through “Me &rt; Settings &rt; Account and

Security &rt; Delete Account” (Deactivate Account）

Security Measures

We use commercially reasonable physical, administrative, and technical safeguards to preserve the

integrity and security of your Personal Data. Please enter the company name provides various security

strategies to effectively ensure data security of user and device. As for device access, Please enter the

company name proprietary algorithms are employed to ensure data isolation, access authentication,

applying for authorization. As for data communication, communication using security algorithms and

transmission encryption protocols and commercial level information encryption transmission based on

dynamic keys are supported. As for data processing, strict data filtering and validation and complete data

audit are applied. As for data storage, all confidential information of users will be safely encrypted for

storage. If you have reason to believe that your interaction with us is no longer secure (for example, if

you feel that the security of any account you might have with us has been compromised), you could

immediately notify us of the problem by emailing Please enter your privacy email address.

Data Retention

We process your Personal Data for the minimum period necessary for the purposes set out in this Policy,

unless there is a specific legal requirement for us to keep the data for a longer retention period. We

determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal

Data, and after the retention period ends, we will destruct your Personal Data.

 For as long as you require us to fulfill the products and services you request from us as defined

in the user agreement. Personal Data will no longer be retained when you request to remove your Personal Data, we

will accordingly complete the task.

When we are unable to do so for technical reasons, we will ensure that appropriate measures are put in

place to prevent any further such use of your Personal Data.

Children’s Privacy

Protecting the privacy of young children is especially important to us. The Services are not directed to

individuals under the age of thirteen (13) (or such other age provided by applicable law in your

country/region of residence), and we request that these individuals do not provide any Personal Data to

us. We do not knowingly collect Personal Data from any child unless we first obtain permission from that

child’s parent or legal guardian. If we become aware that we have collected Personal Data from any child

without permission from that child’s parent or legal guardian, we will take steps to remove that

information..

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any

material changes we will notify you by email (send to the e-mail address specified in your account) or by

means of a notice in the mobile applications prior to the change becoming effective. We encourage you to

periodically review this page for the latest information on our privacy practices.

If you have any questions about our practices or this Privacy Policy, please contact us as follows:

PT. BROCO MUTIARA ELECTRICAL INDUSTRY

Postal Mailing Address:

Jalan Siliwangi KM 0,5 Keroncong, Jatiuwung

Tangerang 15134, Banten INDONESIA

Email: promotion@broco.net