Wuxi Black Knight Technology Co., Ltd.Privacy Policy

Last Updated: April 10, 2026

Effective Date: April 10, 2026

Wuxi Black Knight Technology Co., Ltd. (“we”, “us”, or “our”) is committed to protecting your personal privacy.

This Privacy Policy applies to the products and/or services we provide, including the Black Knight mobile application (excluding other applications such as WeChat Mini Programs). When you use our services, we will collect and process your relevant information. Please read this policy carefully to fully understand our rules regarding the collection, use, storage, and sharing of personal information, as well as the ways you may access, update, delete, and protect your personal information.

Your consent to this Privacy Policy, or your commencement or continued use of our products or services in an appropriate manner without contacting us to express the opposite opinion, will be deemed as your full understanding and acceptance of this policy. If you have any questions, comments, suggestions, or complaints during reading, especially if you believe our personal information processing activities have infringed upon your legitimate rights and interests, you may file a complaint through regulatory channels or contact us using the information below:

Email: cheng@black-knight.cn

Tel: 4000555795

This policy mainly explains to you:

What personal information we collect
Purposes and legal bases for processing personal information
With whom we share your personal information
Transfer of collected information
Your rights related to personal information
Information security safeguards
Information retention period
Protection of children’s personal information
Statement on policy changes
Personal information protection officer and how to contact us

Definitions

In this policy:

Personal Information: Any information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information.
Sensitive Personal Information: Includes personal biometric information, communication records and content, health-related information, transaction information, precise location information, etc. When we provide specific products or services that involve the collection of sensitive personal information, we will obtain your consent through prominent and explicit notice prior to collection.
Smart Device: Non-standard computing devices produced by hardware manufacturers with a human-machine interface that can transmit information via wireless networks, including smart home appliances, smart wearable devices, smart air purifiers, etc.
Application: The mobile application “Black Knight” provided by Wuxi Black Knight Technology Co., Ltd., which helps end users remotely control smart devices and connect to the Internet of Things (IoT) platform.

1. What Personal Information We Collect

To provide you with services, we will require you to provide personal information necessary for such services. If you do not provide such information, we will be unable to provide you with corresponding products or services.

1.1 Information You Voluntarily Provide to Us

Account Registration Information: When registering an account, we collect your account name, contact information (email address, phone number), username, and login credentials. During use, we further collect your nickname, country code, language preference, or time zone information.
Third-Party Account Login: When you choose to log in via a third-party account, we obtain shared account information (default system avatar, nickname) from the third party and bind it to your account for quick login. We will use relevant information in compliance with laws and regulations, based on our agreement with the third party and its published privacy policy.
User Feedback: When you submit feedback or suggestions, we collect your email address, phone number, feedback content (including images or videos), and problem logs to promptly resolve application and smart device malfunctions.

1.2 Information Collected Based on Additional Functions

To provide more convenient and high-quality services, we collect and use your personal information in the following additional services. Failure to provide such information will not affect basic service functions, but you will not be able to experience the corresponding additional services.

Location-Based Additional Services
When you enable device location and use related services, we collect and use location information for App and smart device network configuration.
Reason for requiring location permission for “Add Device” on Android: Bluetooth scanning relies on location permission to complete Bluetooth communication; otherwise, device addition will not function.
When using weather services, home management, geofencing, and other functions, we collect precise or imprecise geolocation information based on your consent to enable automated scene capabilities.
You may disable location services in device system settings or via the App at Me &rt; Settings &rt; Privacy Permission Settings.
Camera-Based Additional Services
After enabling camera permission, you may scan codes to add devices and record videos. Even if you have granted camera permission, we only obtain information when you actively scan codes or record videos. The scanning function collects light sensor information to determine whether to enable the flash.
Management path: Me &rt; Settings &rt; Privacy Permission Settings.
Album Access and Upload Services
After enabling album permission, you may upload photos, images, or videos to report device issues with supporting evidence. We only use such content for issue diagnosis.
Management path: Me &rt; Settings &rt; Privacy Permission Settings.
Microphone-Based Voice Services
After enabling microphone permission, you may record videos and activate voice assistants. We collect voice information to identify commands. Even with authorization, we only obtain voice information when you actively click the microphone icon or record.
Management path: Me &rt; Settings &rt; Privacy Permission Settings.
Storage Permission Additional Services (Android Only)
Storage permission is requested to ensure stable client operation, including reading or writing images, files, crash logs, and other necessary information for content release and local fault recording.
Management path: Me &rt; Settings &rt; Privacy Permission Settings.
Notification Permission Additional Functions
Notification permission is requested to push product, service, and alarm notifications to ensure you receive real-time device status updates.
Management path: Me &rt; Message Center &rt; Settings.
Bluetooth-Based Additional Services
After enabling Bluetooth permission, you may control devices, obtain status, discover devices, and configure networks. We only use Bluetooth communication on the homepage, device panel, and add device pages.
Management path: Me &rt; Settings &rt; Privacy Permission Settings.
Face ID Services (iOS Only)
Enabling Face ID supports password-free login. iOS does not provide Face ID data to us, and we do not collect or store such data.
Management path: Device Panel &rt; Settings &rt; Message Push.

You understand and agree that the above additional services require you to enable corresponding permissions on your device. You may check permission status and decide to enable or disable them at any time. Enabling any permission represents your authorization for us to collect and use relevant information for corresponding services. Disabling any permission represents withdrawal of authorization, and we will no longer collect or use information based on such permission or provide related services. This does not affect information collection and use already conducted based on your prior authorization.

1.3 Information We Automatically Collect

Mobile Device Information: To ensure normal service operation, account security, and experience optimization, we automatically collect device model, login IP address, wireless connection information, OS type and version, application version, push identifier, log files, mobile network information, and application installation list.
Usage Information: We automatically collect behavioral information related to access, clicks, downloads, messaging, and other service usage.
Log Information: When using the application, system and exception logs are uploaded for analysis, including IP address, language, OS version, access time, device ID, and App version, to accurately identify and resolve issues.

Separate device information and log information cannot identify a specific natural person. If such non-personal information is combined with other information to identify a natural person or used together with personal information, it will be regarded as personal information during such combined use. We will anonymize or de-identify such information unless authorized by you or required otherwise by laws and regulations.

1.4 Smart Device-Related Information

When using smart devices, we collect inherent device information and information generated during use:

Basic Device Information: Device name, device ID, online status, activation time, firmware version, and upgrade information.
Information Collected During Connection
- Wi-Fi connected devices: Wi-Fi information (SSID, BSSID, MAC address, Wi-Fi password), device MAC address, device ID.
- Bluetooth + Wi-Fi connected devices: Wi-Fi information (SSID, BSSID, Wi-Fi password), device MAC address, device Bluetooth MAC address.
- Bluetooth connected devices: device Bluetooth MAC address, device ID.
- Zigbee connected devices: device MAC address, device ID.
Information Reported by Smart Devices
If you use an IP camera (IPC), the device automatically uploads images to the cloud when motion is detected, which are automatically deleted after the retention period. If you purchase cloud storage services, videos are uploaded to the cloud and retained according to the service period. You may delete images in the Message Center; active video deletion will be executed immediately in the cloud. Disabling motion detection stops active recording.

If you use health-related smart devices (body fat scales, bracelets, smart jump ropes, etc.), the device reports health data including height, weight, body fat rate, BMI, heart rate, steps, sleep, training records, and calories.

If you voluntarily consent to enable third-party health platform connections (e.g., Apple Health, Fitbit), we share corresponding health data as required by the platform solely for measuring and analyzing your health indicators. You may disconnect authorization in the Health Management Center at any time. If new third-party sharing channels are added, your information will not be shared unless you use such channels.

1.5 Autostart Description (Android Only)

We implement related functions through widget components. No business logic is executed in the unlogged state; after login, operations are performed only upon manual user trigger. For functional and business necessities, the application process may be awakened via system broadcasts under the following conditions:

When an intelligent scene is created and trigger conditions are met;
When controlling smart devices via the App;
When performing voice control via a voice assistant.

2. Purposes and Legal Bases for Processing Personal Information

We strictly comply with the Personal Information Protection Law of the People’s Republic of China and other laws and regulations, processing personal information in accordance with the principles of legality, legitimacy, necessity, and good faith.

Necessary for Providing Core Products and Services
Purposes: Account creation, verification, and management; smart device network configuration, connection, control, and status synchronization; feedback and fault handling.
Information involved: Account information (phone/email, username, password), basic device information, connection information, control commands, feedback information.
Legal basis: Necessary for performing the User Agreement concluded with you.
Necessary for Ensuring Service Security and Stability
Purposes: Risk prevention and detection, system fault diagnosis, internal audit, data analysis, and service quality statistics.
Information involved: Device information, log information, usage records.
Legal basis: Necessary for concluding or performing a contract and fulfilling statutory cybersecurity obligations.
Processing Based on Your Separate Consent
Purposes: Personalized recommendations, marketing push notifications, precise location services, third-party synchronization of health data.
Information involved: Usage data, preference information, precise location, health information.
Legal basis: Based on your separate consent. You may manage or withdraw consent at Me &rt; Settings &rt; Privacy Permission Settings without affecting prior processing.
Necessary for Fulfilling Legal Obligations
Purposes: Compliance with laws and regulations, responding to legally required data requests from judicial and administrative authorities.
Information involved: Account information, transaction records, operation logs.
Legal basis: Necessary for fulfilling legal obligations.
Public Service and Security Notices
Purposes: Sending non-marketing announcements including service terms, privacy policy updates, and security alerts.
Information involved: Account contact information (phone/email).
Legal basis: Necessary for performing contracts and legal obligations.

Special Notes

Withdrawal of Consent: For processing based on “separate consent”, you may withdraw consent anytime via in-app settings.
Purpose Change: If information needs to be used for other purposes not specified in this policy, we will obtain your consent again by updating the policy or displaying pop-up reminders.

3. With Whom We Share Your Personal Information

We share personal information only with your knowledge and consent under the following circumstances:

When you use third-party mini-program services through the App, relevant information is transmitted based on scenario-specific authorization.
Disclosure to third-party service providers providing website hosting, data analysis, payment, IT services, customer support, email services, etc., to enable service provision.
Disclosure to smart device suppliers and business partners to enable device connection and service linkage.
Disclosure to relevant parties in the event of merger, restructuring, spin-off, acquisition, asset transfer, etc., with prior notice via email or website announcement.
Disclosure to affiliates for daily business operations.
Legitimate sharing as required by laws and regulations, judicial or administrative authorities, or to protect rights, safety, property, and prevent illegal activities.

To ensure stable operation or implement functions, we integrate third-party SDKs. SDK information processing types may change due to version updates or policy adjustments; please refer to their official statements.

3.1 Third-Party Information Sharing List

Voice Services: Baidu (Xiaodu), Alibaba (Tmall Genie), Xiaomi (Xiaoai), JD (DingDong), Tencent (Cloud 小微), AISpeech, Rokid
Cloud Services: Alibaba Cloud
Software Services: Hangzhou Tuya Information Technology Co., Ltd.
Health Partners: Apple Health, Fitbit, Strava
Payment Services: Alipay, WeChat Pay

3.2 Third-Party SDK List

QQ Login/Share SDK, WeChat Login/Share SDK
China Mobile One-Click Login SDK
Mi, HUAWEI, OPPO, VIVO, Honor Push SDKs
AMap SDK
ShangCloud P2P SDK, Etong SDK
Tencent Cloud 小微 SDK
HUAWEI Unified Scanning SDK
Tuya Smart Life App SDK

4. Transfer of Collected Information

We operate globally, so personal information collected under this policy may be transmitted, stored, and processed across different countries or regions. We comply with personal information protection laws and implement appropriate safeguards.

For users in the EEA, UK, and Switzerland, transfers to countries without adequate protection levels will be governed by EU Standard Contractual Clauses.

For users in Chinese mainland, personal information collected and generated domestically is stored and processed within Chinese mainland unless cross-border transfer is permitted by law.

5. Your Rights Related to Personal Information

You may exercise the following rights in accordance with the law:

Access personal information: Me &rt; Settings &rt; Profile
Correct inaccurate information: Me &rt; Settings &rt; Account Security; Me &rt; Profile
Delete account: Me &rt; Settings &rt; Account Security &rt; Delete Account
Restrict processing / data portability: Submit via Me &rt; FAQ & Feedback or contact us
Withdraw consent:
- System permissions: Me &rt; Settings &rt; Privacy Permission Settings
- Marketing messages: Me &rt; Message Center &rt; Settings
- Data analysis: Me &rt; Settings &rt; Privacy Permission Settings &rt; Data Analysis
- Unbind devices: Directly in the App
- Revoke Privacy Policy consent and delete account: Me &rt; Settings &rt; Privacy Policy Management &rt; Revoke

Withdrawal of consent or authorization will terminate corresponding services but does not affect prior processing.

Exercise of rights is free of charge. Requests from mainland China users will be processed within 15 working days; overseas users within 30 calendar days. Identity verification will be conducted for security purposes.

6. Information Security Safeguards

We implement commercially reasonable physical, administrative, and technical safeguards to maintain the integrity and security of personal information:

Identity authentication and authorization management for device access
Secure algorithms and encrypted transmission for data communication
Strict filtering, verification, and auditing for data processing
Encrypted storage for sensitive information
Role-based responsibilities, security training, and access control to prevent loss, misuse, unauthorized access, disclosure, alteration, or damage

If you believe your interaction is no longer secure (e.g., account compromise), contact us immediately.

In the event of a personal information security incident, we will notify you promptly via email, SMS, or in-app message, provide risk mitigation advice, and report to competent authorities as required.

7. Information Retention Period

We process personal information only for the minimum period necessary to achieve the purposes stated in this policy or as required by law. Retention periods are determined based on information type and sensitivity. Information is destroyed or anonymized upon expiration.

Retained during service provision for service necessities
Deleted upon user request or account cancellation
Deleted or anonymized upon service termination

If immediate destruction is technically infeasible, we will prevent further use via anonymization.

8. Protection of Children’s Personal Information

Our products and services are primarily intended for adults. Children should not create accounts without parental or guardian consent.

For child accounts created with verified parental/guardian consent, we process information in strict compliance with child personal information protection laws. If we discover collection of child information without consent, we will delete it promptly.

9. Statement on Policy Changes

We update this policy at least annually based on business practices and legal changes. Material changes will be notified via email or in-app notice prior to effectiveness. We recommend reviewing this policy periodically for the latest version.

10. Personal Information Protection Officer and Contact Us

Personal Information Protection Officer

Email: cheng@black-knight.cn

Tel: 4000555795

Contact Us

If you have any questions, comments, or complaints regarding this Privacy Policy, contact us via Me &rt; Privacy Policy Settings or the information below and mark “Privacy Policy”. We will respond within 15 working days.

If you are unsatisfied with the response, you may further complain to the relevant regulatory authority.

Company Name: Wuxi Black Knight Technology Co., Ltd.

Email: cheng@black-knight.cn

Tel: 4000555795

Address: No. 6 Xiangsheng Road, Anzhen Subdistrict, Xishan District, Wuxi City, Jiangsu Province, P.R.China